Terms of Use
Welcome to TrimSpot. These terms govern your use of the service, whether through the app or through the website. Your very use of the service constitutes consent to these terms. If you do not agree to them, in whole or in part, you may not use the service.
1. What the service is
TrimSpot is a platform that connects clients with business owners in the grooming and beauty field, and enables appointment booking, calendar management, publication of a portfolio and communication between the parties.
2. Registration and account
- Use is restricted to persons aged 18 and over.
- You must provide correct, accurate and complete details, and update them when necessary.
- You are responsible for keeping the access details of your account confidential and for every action carried out in it.
- One account per person. An account may not be transferred, sold or lent to another.
- You must notify us immediately of any unauthorised use of your account.
3. Appointments, cancellations and no-shows
Booking an appointment through the service creates an engagement between you and the business owner. The cancellation, payment and no-show policy is set by the business owner and is displayed when the appointment is booked. It is your responsibility to read it before confirming.
In addition to the policy written by the business owner, the app defines a cancellation window whose length is set by the business owner (the default — 5 hours before the appointment time). An appointment can be cancelled in the app at any time until it begins, and the slot is released immediately in the business owner's calendar. A cancellation made within the window or close to it is marked as a late cancellation, and the business owner receives a notification of it.
We may, but are not obliged to, send reminders and confirmations. Not receiving a reminder is not grounds for cancelling an appointment or for an exemption from cancellation fees.
4. User content
To the extent that you upload content — photos, reviews, comments or stories — you declare that:
- The rights in the content belong to you, or you have lawful permission to publish it.
- You have obtained the consent of every person identified in a photo to its publication.
- The content is not offensive, misleading, infringing of rights or contrary to law.
You grant us a non-exclusive licence to display, store and distribute the content solely in the course of operating the service. We may remove content that appears to us to be infringing, without prior notice.
Every image uploaded to the service is scanned automatically before it is published to detect offensive content. An image classified as offensive with a high level of certainty will not be published; an image whose classification is borderline may be published hidden pending human review. Full details — including the identity of the scanning provider — appear in the Privacy Policy.
5. Prohibited uses
- Booking false appointments or using the service for harassment.
- Impersonating another person or business.
- Automated collection of information, scraping, or attempting to circumvent security restrictions.
- Interfering with the proper operation of the service or deliberately overloading it.
- Commercial use of the service's content without written permission.
6. Calendar connection and calendar export
Holders of a barber account may connect a Google calendar for the purpose of synchronising appointments. The connection is voluntary and can be disconnected at any time. The manner in which this data is handled is detailed in the Privacy Policy.
Alternatively, an external calendar in the ICS standard may be connected (read-only), and an ICS address may be generated for exporting the appointment calendar to another calendar. The export address is secret, and whoever holds it sees the appointments without any need to sign in, and each event shows the appointment time, the name of the service and the client's first name or username. This address must not be given to anyone you do not wish to see your clients' details; it can be revoked and a new one generated at any time from the calendar settings.
7. Availability of the service
We strive for continuous availability, but we do not undertake that the service will operate without interruptions or faults. We may shut the service down for maintenance purposes, change features, add or remove them, and even discontinue the operation of the service altogether, with reasonable advance notice to the extent possible.
8. Limitation of liability
The service is provided as is ("AS IS") and as available ("AS AVAILABLE"). To the extent permitted by law, we are not liable for direct, indirect, consequential or special damage arising from the use of the service or from the inability to use it, including damage originating in a service provided by a business owner, in loss of information or in interruption of activity.
9. Termination of use
You may stop using the service and delete your account at any time. We may suspend or close an account that has breached these terms, or in respect of which there is a reasonable suspicion of misuse, including without prior notice in serious cases.
Deleting an account cancels all future appointments connected to it. The other party to each such appointment — the client or the business owner — receives an automatic notification of this. When a client deletes their account, the slot that has been freed is offered to those waiting for that day. Details of what is deleted and how: Account and data deletion.
10. Changes to the terms
We may update these terms from time to time. A material change will be published in the service interface. Continued use after the update constitutes consent to the new wording.
11. Governing law and jurisdiction
These terms shall be governed solely by the laws of the State of Israel. Exclusive jurisdiction is vested in the competent courts in the Tel Aviv District.
These terms are also published in translation into English, Arabic and Russian, for convenience only. The Hebrew version is the binding version, and in any case of contradiction or inconsistency between it and any translation — the Hebrew version shall prevail.
12. Contact
For any question regarding these terms: steld410@gmail.com